Market and Competitor Analyst in London/Hybrid - National Employment Savings Trust (NEST)

London/Hybrid

50,000 - 55,000 (depending on experience)

Permanent

Not Specified

37.5 Working Hours - (Flexible)

15 May 2025

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Market and Competitor Analyst

Role Overview

Over the last two years the Customer Insight team working together with Nest’s Strategy team has been managing a “Competitor Hub” on Nest’s intranet.

In the Competitor Hub, we display key information and reports on the UK Defined Contribution pensions market. The hub contains general market analysis, key metrics to compare how providers are doing in terms of size, scale and performance, and dedicated pages for key competitors.

The individuals that have been managing this activity, the work has been very much “side of desk” and a subsidiary part of their roles. We have decided to reinforce these activities by appointing an Market and Competitor Analyst who will be working full time on this - not just to gather information but to provide valuable insight and put forward recommendations for decision making to develop Nest’s products and services.

It is important also to note that as this is a new role, the successful candidate will have an opportunity to shape it. We would welcome new thinking on how to make the outputs and recommendations more impactful and put into practice by the organisation. This individual can play an active part in supporting Nest in developing a truly commercial mindset, a key element of our corporate strategy.

The role covers the following:

Management of Nest’s Competitor Hub to ensure a continuous feed of fresh, relevant and topical information for stakeholders
Managing external suppliers for supply of market and competitor reports and internet / social media monitoring
Developing a network of Nest employees to help monitor competitor activity – manage flows of information coming from them and flows of information going out to them.
Drafting regular and ad hoc market and competitor reports for a range of stakeholders across Nest
Liaison with stakeholders to provide customised reporting
Regular reviewing of Nest’s market and competitor monitoring activities to ensure improvement
Demonstrable experience in Financial Services and/or pensions industry

We are open to discussing working patterns.

We welcome all internal applicants to apply for our roles, regardless of your current working pattern or hours. We will aim to accommodate your request and match your current working arrangements.

Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget.

Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role.

Reward and recognition

A discretionary bonus scheme
Reward and recognition scheme
Enhanced auto enrolled pension – your contributions start at the default 5% while ours are higher at 8%. If you up your contributions to 6% we raise ours to 9%. If you contribute 7% or more we’ll contribute 10%.
Income protection scheme – is an insurance benefit that provides you with income if you cannot work due to illness or incapacity.

Click here to see the benefits we offer at Nest.

Flexible and agile working

Everyone's personal situation is different.

To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):

hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
reduce or vary working hours
reduce or vary the days worked
work compressed hours
job share

For more information about our recruitment process click here

Directorate/Department Overview

Nest is undergoing a transformation to use its data and insight to drive decision making. The Data, Analytics & Customer Insight (DACI) Team is leading how we do it: putting our customers at the heart of our work and helping colleagues to understand and use our data. Our work enables Nest to continually learn, improve how we work, and create value so that we can deliver a better retirement for millions.

The department includes:

Data – planning and delivering how we manage high quality data as an enterprise, making it easy for BI, analysis and modelling to happen and be automated
Analytics – taking data and creating value for the organisation, understanding our customer and our business; doing descriptive, predictive, and prescriptive analysis and modelling to help Nest make decisions.
Customer insight – putting our customers at the heart, understanding their needs through empathy, research, surveys, and digital insight
Business Intelligence – delivering data visualisations to make Nest’s data intuitive to understand.

If you love data and insight, and you’d like to help us on this journey, come and join us.

Organisational Overview

Nest is an award-winning workplace pension scheme, the largest in the country.

Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background.

We also recognise the importance of diversity of thought and other forms of neurocognitive variation.

Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have disability, declare that you’re applying through the scheme and meet the minimum criteria for this role, we aim to invite you to an interview. However, there may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Please note that this advert may close early if we receive a sufficient number of satisfactory applications.

If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: [email protected].

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