Head of Analytics in London/Hybrid - National Employment Savings Trust (NEST)

London/Hybrid

£82,455- £88,000

Fixed Term

1 year

37.5 Working Hours - (Flexible)

29 Aug 2025

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Head of Analytics

*Please note we only accept online applications.*

Role Overview

We are looking for a Head of Analytics who can deliver value for Nest from our data. You will lead and empower Nest’s Behavioural Analysts and Modellers to find new ways to use data to deliver insight and to continually improve our analytical products. You’ll lead a centre of excellence - a team responsible for creating, developing and maintaining analysis and modelling for Nest. You will work with subject matter experts throughout the organisation. The Analytics team delivers behavioural and digital analysis, campaign, brand and marketing analytics, and a range of financial and customer modelling. You’re either a deep expert in one area of analysis, or a generalist, but you can lead a team of experts to work together. You’re a problem solver, and you’ll think creatively about how we can apply data solutions, including the use of Ai, to some of Nest’s biggest opportunities. The role is initially for a 1 year contract. If you love data and insight, and you'd like to help us on this journey, come and join us.

The minimum criteria for this role:

This role will lead and unite a multi-disciplined analytical function:

Experience in coaching others and leading across a diverse analytical team.
Experience integrating analytical teams with the wider business.
Experience leading complex, multidisciplinary projects, requiring delegation of work and the review of others' work product.

This role will use analytical and technical skills to deliver products to the business:

Extensive knowledge within a specific technical discipline or broad expertise across multiple related disciplines.
Has proven knowledge and experience in an analytical field, for example digital analytics, and/or modelling. A recognised specialist and adviser in these skills, including user needs, generation of ideas, methods, tools and leading or guiding others in best practice use.
Holds a deep knowledge of best practice and new capabilities in the analytics and modelling profession.
Knows how to give complex recommendations at a tactical and strategic level. Can present analysis and visualisations in clear ways to communicate complex and challenging messages.

This role will need personable qualities to collaborate:

A collaborator – able to gain credibility and communicate with colleagues from technical and non-technical backgrounds. Able to build productive working relationships with external data providers.
A problem solver – able to identify opportunities and set up processes when they are yet to be established
Flexible – can work in a dynamic and reactive environment
Empathetic – always considering the impact on others (both inside and outside the team)
Proactive – seeks opportunities to influence, and make changes; doesn't wait for delegation
Coach and Mentor skills

Don't worry if you think you don't have all the key skills, it might be worth taking the few minutes to apply as we're good at spotting potential and offer a generous training budget.

Please download a full job description to find a full scope, deliverables, experience and personal attributes required for this role.

Flexible and agile working

Everyone's personal situation is different.

To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements):

hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required)
reduce or vary working hours
reduce or vary the days worked
work compressed hours
job share

Click here to see the benefits we offer at Nest.

For more information about our recruitment process click here

Directorate/Department Overview

Nest is undergoing a transformation to use its data and insight to drive decision making. The Data, Analytics & Customer Insight (DACI) Team is leading how we do it: putting our customers at the heart of our work and helping colleagues to understand and use our data. Our work enables Nest to continually learn, improve how we work, and create value so that we can deliver a better retirement for millions.

The department includes:

Analytics – taking data and creating value for the organisation, understanding our customer and our business; doing descriptive, predictive, and prescriptive analysis and modelling to help Nest make decisions. This team comprises of a modelling function and a customer behaviour analytics function.
Business Intelligence – delivering data visualisations to make Nest’s data intuitive to understand.
Customer insight – putting our customers at the heart, understanding their needs through empathy, research, surveys, and digital insight.
Data – planning and delivering how we manage high quality data as an enterprise, making it easy for BI, analysis and modelling to happen and be automated.

Organisational Overview

Nest is an award-winning workplace pension scheme, the largest in the country.

Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment.

Diversity, Equity and Inclusion

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, race, religion/belief, sex, sexual orientation or socio economic background.

We also recognise the importance of diversity of thought and other forms of neurocognitive variation.

Nest is a Disability Confident Leader, which is the highest level of the Disability Confident Scheme. If you have a disability, please declare that you’re applying through the scheme.

We aim to offer an interview to those applicants who apply through the Disability Confident Scheme and best meet the minimum criteria. However, there may be some circumstances where this is not possible due to the volume of applications.

Please note that this advert may close early if we receive a sufficient number of satisfactory applications.

If you have any difficulty in sending your application or need the application pack in an alternative format, or you require any reasonable adjustments please contact: [email protected].

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